GENERAL INQUIRIES: (020) 3747007, 0724 267 814, 0737 267 813                   eTIMS/TIMS SUPPORT LINES: 0752 751 111, 0790 751 111

About Us

Celebrating

WE'REPROUDHAPPYHONOREDTHRILLEDDELIGHTEDPLEASEDTO BE CELEBRATING 23 YEARS OF QUALITY PRODUCTS & SERVICE DELIVERY

Who We Are

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Total Solutions Ltd (TSL) is a leading technology solutions company in the East African region. Over the last 23 years, we continue to partner and form strategic alliances to bring quality and innovative solutions to our customers.

At TSL, the customer is our True North. This forms the cornerstone of our philosophy as we endeavour to live by our mantra and mission to enhance our customers‘ experience by delivering the highest quality.

Our products and services span across a wide range forming 6 core divisions namely; Software Solutions, I.T Hardware, Infrastructure & Technical Services, Fiscal Solutions, GIS Solutions, Lifestyle Technology.


Founded in 2001 as a 2-man team, we have steadily grown over the years to over 70 staff in the region. We are proud and honoured to have a young, passionate and dedicated staff who are committed to excellence.

It is with this very spirit and with the unwavering support of our Customers, Suppliers and Business Partners; we have retained a top position in the Top 100 Mid-Sized Companies listing for the last 5 years consecutively.

Our Mission

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To Enhance Customer Experience By Providing Quality IT Solutions.

Our Vision

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To Be The Preferred IT Solutions Provider In East Africa.

OUR PEOPLE AND CULTURE

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At Total Solutions, we know that our people are our strongest asset. They provide us with the competitive advantage we need in the dynamic world of business.

They represent our brand and everything we are. Our unique culture is based on teamwork, innovation, and commitment. Through these qualities, we have been able to deliver high-level professional services to meet our client's needs.

We have created a supportive environment that every employee is proud to be a part of. We believe in not only recruiting the best talent but in empowering our people with learning and development.

Our culture is based on our core values. We invest in our people and reward excellence.

Our Values

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integrity

We Act With Integrity

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We Act With Integrity

integrity

We Are Customer Focussed

integrity

We Are Customer Focussed

integrity

We Add Value In Every Situation

integrity

We Add Value In Every Situation

integrity

We Are Committed To Excellence

integrity

We Are Committed To Excellence

integrity

We Deliver Services With Competence

integrity

We Deliver Services With Competence

integrity

We Provide Innovative Solutions

integrity

We Provide Innovative Solutions

21 YEARS + EXPERIENCE

Celebrating 21 years of Service Delivery Excellence.

TOP 100 COMPANIES
Proud to be voted Top 100 mid-sized company for 4 years running.
CUSTOMER EXPERIENCE
Committed to promoting quality Customer Experience.
PARTNERSHIPS
Forming Strategic Business Alliances with World-renowned Solution providers.

company culture, teamwork, innovation, commitment, qualified I.T professionals,  I.T. engineers, Software Solutions, I.T Hardware, Infrastructure & Technical Services, Fiscal Solutions, G.I.S Solutions, Lifestyle Technology, iVend Omnichannel Retail, SAP Business One, Standard Accounts & ERP, Retail POS Software, Soop Restaurant Platform, Soop Food & Hygiene Solution, Retail POS Hardware, Retail POS Security, Card Technology & Printers, Core I.T, Access Control, Security Cameras (CCTVs), Managed I.T Services, Workshop Services, I.T Infrastructure Design & Deployment, Cloud Solutions, Security, Unified Communication, Electronic Tax Register, Electronic Fiscal Printer, Electronic Signature Device, TSL Mobile Bluetooth, Tims Type A, Tims Type B & C, ArcGis Software, Global Positioning System (GPS), Total Stations, Garmin Tread™, GNSS Receivers, Trimble Mx50 Mobile Mapping System, Audio, Cables, Peripherals, Airpods, Car Technology, Bags

Our Contacts

Nairobi, Kenya
Level 3, Amee Arcade, Westlands,
P. O. Box 43427 Nairobi, Kenya.
Landlines:  020 3747007
Safaricom:  0724 267814 / 0790 751111
Airtel:  0737 267813 / 0752 751111
Telkom:  0771 578229
Email:  info@totalsolutions.co.ke

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